How do I exchange my purchase?

As long as your product follows our return policy, we are more than happy to do an exchange!

We do allow exchanges. Like humans, dogs and cats come in all kinds of shapes and sizes so sizing issues can arise. If for whatever reason your Dog Diaper, Cat Diaper, or Belly Band does not fit your furbaby, no worries. We will issue you store credit so you’re able to place a new order for the correct size and color! 

We strongly encourage fellow pet parents to utilize our sizing guides listed on our site and measure their furbabies before ordering to prevent sizing issues and the need for returns/exchanges. We give sizing tips on our product pages. We also recommend our Extendrs® to help with sizing issues.

We do not pay for return shipping.

All product packaging must be in good condition and can contain no writing on the outside of the package. The customer is responsible for properly packaging.

We ask that you request a return/exchange here

Once your return is received at our warehouse and our team inspects it for hair, odor and stains. If free of issues, we will issue you a gift card for store credit. This way, you'll be able to order the correct size and colors you need! 

View our full return policy here

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