Can I return SoftSupps®?
For our supplements, we understand that each pup has a unique experience and want to ensure what goes into their bodies keeps them happy and healthy. This is why our supplement return and exchange policy is just as unique. If for any reason you are not satisfied with our supplements, please reach out to us with your concerns.
To figure out the best solution as fast as possible, please include answers to these questions when you contact us:
1) How long has your pup been using this supplement?
2) Are you using any type of medication or supplemental food/treat with this?
3) Have you talked to your vet about any potential sensitivity or resistance to ingredients your dog may have with this supplement?
4) Why are you giving your dog this supplement? What type of problems is your dog having?
We will do our best to address your pup’s individual needs and come up with the paw-fect solution.