Repair and Replace Program

We offer a Repair & Replace program. This program covers normal wear and tear which includes, chewing, tug-a-war, soiling, dropping out of an airplane, normal wear and tear, abuse, accident, critters, or natural breakdown of materials over extended use and time, etc.

If one of these issues occurs with your product, we will repair/replace it for a nominal fee. To learn more about this program and submit a claim click here: https://petparentsbrand.com/pages/repair-replace-programs